Frequently Asked Questions

Frequently Asked Questions

Everything what you should know about using this website and before your journey around Myanmar.

How can I find a journey?

Visit our Journey planner, select places you want to travel from and to and click on search button. You will get results in a moment. Even though there is no mobile application, don't worry, our website is developed for mobile devices and thanks to responsive design you can use it on each smartphone.

How do I find a bus stop?

You can click on "Show details" button in each search result. A pop-up panel with a map, locations of the stops, carrier names and transfer waiting times will display. Use X button in upper-right corner to close the panel and return back to the search results.

How can I buy a ticket?

  • Intercity buses - Buy a ticket at least 24 hours before departure from a carrier at a bus terminal or visit any travel agency office in your city.
  • Yangon urban transport - Put exact amount of money into the box located at the driver's cabin before boarding on bus.
  • Trains - You can buy a ticket at a railway station you are leaving from (e.g. if you are leaving from Bago, you can buy a ticket only at Bago Railway Station).
  • Ferries - Ferry tickets are sold at ferry stations. You don't have to buy a ticket in advance.

I am not happy with the transport service. Where can I send my complaint to?

Transport for Myanmar is an independent information service. We love public transport and we are promoting it as the best means of transport. But, we do not run any public transport service and we are not official website of any carrier. Therefore if you want to send your complaint to the responsible authority, you should contact a carrier.

How are the intercity buses equipped? Are there toilets, drinks, snacks?

There is no single standard, it depends on type of bus you choose and operating company. Basic service includes free bottle of drinking water and blanket. During night journeys tooth brush and toothpaste are provided, sometimes also neck pillows. Unfortunatelly, most of buses are not equipped with toilet, therefore there are scheduled breaks on each journey. There aren't plug sockets nor internet connection on board.